Working with us | Terms of engagement

Terms of Engagement

Our Terms Of Engagement have been developed to ensure you understand everything you need to know about our professional relationship with you when we accept and action your instructions. These terms apply from October 2019.
Mandarin version 服务条款 here.

Information for Clients

The Rules of Conduct and Client Care for Lawyers of the New Zealand Law Society require us to provide certain information to clients. This information is contained in the Information For Clients document.
Mandarin version 给客户的信息 here.

Quality Management

We are ISO9001:2015 accredited. This requires work to be completed to a consistently high standard following international best-practice procedures. Every staff member is trained in our quality procedures. We are regularly audited by Bureau Veritas, the world's leading certification body.

Anti-money laundering

From 1 July 2018 New Zealand law firms have to comply with the Anti-Money Laundering and Countering Financing of Terrorism Act 2009. Find out more about what this means for how we work with existing and new clients.