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Legal Innovation Briefing - April edition

April 06, 2018


Partners Simon Vannini
Senior Associates Louise Taylor
Management Caroline Ferguson

Legal innovation & technology Digital & new technologies

Welcome to the third edition of the Legal Innovation Briefing, a monthly selection of insights and updates curated for in-house legal teams.  

Last week was New Zealand’s first Productivity Week. Held as part of the official launch of the New Zealand Business Performance Panel, a series of tips and resources were shared aimed at helping teams to work smarter, not harder.

Although targeted at small businesses, many of the messages around topics such as planning, leadership and delegation, could be adopted by anyone who wants to build a happy, healthy and productive team. 

In the legal sector, one General Counsel who has been focusing heavily on building a more productive and innovative team is Anna Lozynski of L’Oréal Australia and New Zealand.  Below we share her tips for increasing your “Legal WOW”. We also share details of sessions to attend and podcasts to listen to. 

We love to discuss developments in the legal sector so be sure to get in touch if there is anything you would like to explore further.

The big idea: enhancing your Legal WOW (ways of working)

L’Oréal’s legal team has four key operating principles that help drive them to be more efficient and effective in how they deliver services to their various stakeholders: Face your Fear, Inspired Action, Customisation, and Get an External View.

Our two favourites are Face your Fear and External View. 

In terms of facing fear, Anna Lozynski emphasises the importance of the L’Oréal legal team getting out of their comfort zones and developing skills beyond deep legal expertise. Understanding the end-to-end customer experience and embracing technology are two areas the legal team prioritises for skill development.

In terms of getting an external view, Anna talks about “building a healthy and intimate relationship with legal trends and following the organisations driven by innovation”. As part of this regular briefing, we are doing our best to bring the trends and organisations straight to you, and in the May edition we will provide a rundown of the current top five legal trends. 

What we are up to: Tech Predictions masterclass in Hamilton and first workshop for in-house teams

For those based in the Waikato, we will be repeating our annual Tech Predictions INSIGHTS masterclass on Thursday 12 April from 12pm – 1:15pm at Tainui Novotel (lunch provided). 

In the session, Simon Vannini, Louise Taylor and Caroline Ferguson will look at the top predictions for the technology sector for 2018, and what these ideas mean for New Zealand businesses and consumers. If you are keen to come along please email .  

Next week we will be sending out invitations to the first of our Legal Transformation series of practical and interactive workshops, designed specifically for in-house teams. This initial session will focus on tips for making sustainable process improvements. 

The workshop is being held in our Auckland office on Tuesday 2 May from 8.00 – 9:30am (breakfast provided). If you are interested in attending or would like further information please contact Caroline Ferguson ( or 09 977 5336).

Digest: legal podcasts to check out

Whether you are cooking dinner, driving or out for a walk, podcasts can be a great way to efficiently use your time and learn something new. Here are a few of our favourite legal podcasts to check out: